Add eSIM on Android

Compatible with Samsung Galaxy S21+, Google Pixel 3+, OnePlus, Motorola, and most eSIM-ready Android phones. Keep a second device handy to scan the QR code.

Also available: Add eSIM on iPhone

Before you begin: Your Android phone needs eSIM support and must be carrier-unlocked. Because Android can't scan a QR code from its own screen, you'll need a second device or a printed copy to display it. A Wi-Fi connection is also required.

Adding eSIM on a Samsung Galaxy

1
Connect to Wi-Fi
Make sure you're on Wi-Fi before you start — it's needed to download the eSIM profile.
2
Open Settings
Open Settings → Connections → SIM Card Manager.
3
Add eSIM
Choose Add eSIM, then pick Scan QR code.
4
Scan the QR code
Open the Onetel email on a second device or print it. Point your Samsung camera at the QR code — the phone picks up the eSIM profile automatically.
5
Confirm and activate
Follow the on-screen prompts to confirm and activate your plan. Provisioning can take 1–2 minutes.

Adding an eSIM on Google Pixel

1
Connect to Wi-Fi
Connect to Wi-Fi before you start.
2
Open Settings
Head to Settings → Network & Internet → SIMs.
3
Add eSIM
Hit Add SIM or the + icon, then choose Download a SIM instead? or Scan QR code.
4
Scan the QR code
Open the Onetel email on a second device. Aim your Pixel camera at the QR code.
5
Confirm and activate
Follow the on-screen steps to confirm. Your eSIM goes live within 1–2 minutes.
Android tip

The exact steps differ by brand and Android version. If the above paths don't fit, search for "Add eSIM [your phone model]" for exact instructions. Make sure your device is carrier-unlocked before you go ahead.

Android eSIM Troubleshooting — Common Problems

Open the Onetel email on another device (laptop, tablet, or a different phone) and try scanning again. Crank up the screen brightness. If the code has lapsed, get a fresh one from support.

Your handset might be locked to a carrier, or eSIM could be missing on your exact model or regional version. Check the device specs or ask your provider.

Turn on Data Roaming for the eSIM line: Settings → Connections/Network → SIM Card Manager → select the eSIM → enable Data Roaming.

eSIM profiles are tied to the device where they were first activated. Contact our support team to arrange a replacement.

On an iPhone? See the iPhone installation guide →

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How to install eSIM on Android