eSIM explained

What is an eSIM?

An eSIM is a virtual SIM profile stored directly on your phone. Instead of a physical chip, it's a digital file you download — letting you connect to mobile networks in 150+ countries without ever needing to swap a SIM card.

Simple to use Quick to install Ready to enjoy
eSIM
Embedded SIM
No physical card required
150+ countries
Instant activation

Physical SIM vs eSIM

The key differences

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Physical SIM card

  • Pick one up at a shop or airport
  • You have to swap cards by hand
  • Your home SIM could get lost
  • No way to set it up before you fly
  • Stuck with one network at a time
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eSIM recommended

  • Order online in seconds — it arrives by email
  • No card swapping — change plans with a tap
  • Keep your existing number active
  • Set it up before you fly, it activates when you land
  • Store multiple eSIMs on one phone

How does an eSIM work?

From purchase to online in under 2 minutes

01
Choose a plan
Browse plans by country or region. Pick the data size and validity that fits your trip.
02
Pay securely
Checkout with card, Apple Pay, or Google Pay. Your eSIM is sent to your email instantly.
03
Scan the QR code
Go to phone Settings → Cellular / Mobile Data → Add eSIM. Scan the QR code from your email.
04
Connect at arrival
Turn on your eSIM data plan when you land. You're online in seconds — no store, no queue.

Is my phone eSIM compatible?

Most phones from 2018 onwards support eSIM. Check your device below:

iPhone
iPhone XS and newer (all models from 2018+)
Samsung
Galaxy S20, S21, S22, S23, S24, Z Fold/Flip series, Note 20+
Google
Pixel 3 and newer
Other
Most flagship Android phones from 2020+ support eSIM

Important: your phone must be unlocked (not tied to a carrier) to use a third-party eSIM.

Common eSIM questions

Can I use my regular SIM and an eSIM at the same time?

Yes. Most modern phones are dual SIM — you keep your home number active on your physical SIM and use the eSIM for local data.

Can I reuse my eSIM on another trip?

It depends on the plan. Some eSIM plans can be topped up; others are single-use. Onetel clearly labels which is which.

What if I don't use all my data?

Unused data expires with the plan validity. We recommend choosing a size that matches your usage.

Do eSIMs work for calls and texts?

Onetel eSIMs are data-only plans. Use WhatsApp, FaceTime, or any VoIP app for calls and messages.

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Ready to try an eSIM?

Plans cover 150+ countries. Install before you fly, then switch on when you land.