Does my phone have to be unlocked for an eSIM?

Yes — carrier-unlocked is a requirement for adding any third-party eSIM. Bought your phone straight from Apple, Google, or Samsung? It's almost certainly unlocked already. Bought it from a carrier? It may be locked. Ask them to unlock it before you travel.

Ready to stay connected

Need data abroad?

Plans start at $2, cover 150+ countries, arrive instantly, and skip roaming charges entirely.

Browse plans See the setup →

More eSIM Basics questions

How do I delete an eSIM from my phone? Can I keep my normal SIM active alongside the eSIM? Will an eSIM work anywhere in the world? Can I use an eSIM on an iPad? How do I install an eSIM? How do eSIMs actually work? How many eSIMs can one phone hold? Does my iPhone support eSIM? What's an eSIM? eSIM vs physical SIM — what's the difference? Which phones work with eSIM?

Related topics

When does the validity period on my eSIM start? Are there hidden fees or roaming charges? Can one eSIM cover more than one country? How will I get my eSIM after I pay? What happens if my phone gets stolen or lost overseas? Is buying an eSIM from Onetel safe?

FAQ

FAQ Categories

eSIM Basics Plans & Pricing Orders & Support

Question not answered?

Support is staffed 24/7 — answers usually come back in minutes.

Contact support