Do you give refunds on eSIMs?

Yes, with one condition: the eSIM must be unactivated, meaning you have not used data on it yet. Within 30 days of purchase, that gets you a full refund. File the request through our support portal.

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Can other people use my eSIM data? Can I move my eSIM to a different phone? Will my eSIM work the moment I land? How do I activate my eSIM? How do I get in touch with support? How will I get my eSIM after I pay? How fast will my eSIM arrive? Is buying an eSIM from Onetel safe? What happens if my phone gets stolen or lost overseas? My eSIM isn't working. What now? Which payment methods can I use?

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How do I install an eSIM? Does my phone have to be unlocked for an eSIM? How many eSIMs can one phone hold? How much is an eSIM? What data plans can I choose from? Which countries are covered?

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Do you give refunds on eSIMs?

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