Which payment methods can I use?
Visa, Mastercard, American Express and JCB, plus Apple Pay and Google Pay. Stripe handles the transaction securely. We never store your card details.
More Orders & Support questions
Do you give refunds on eSIMs?
Can other people use my eSIM data?
Can I move my eSIM to a different phone?
Will my eSIM work the moment I land?
How do I activate my eSIM?
How do I get in touch with support?
How will I get my eSIM after I pay?
How fast will my eSIM arrive?
Is buying an eSIM from Onetel safe?
What happens if my phone gets stolen or lost overseas?
My eSIM isn't working. What now?
Related topics
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